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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:For a severe cough and cold and having flu like symptoms and you have atlas America insurance where do you need to go for treatment and is it covered in your insurance

A:
You can find the Network of doctors in your Myaccount. This plan can cover for new illnesses and injuries that did not exist within the body prior to the effective date of the policy. MyAccount:/myaccount/
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Q:I'm looking for temporary health insurance for a US resident for within the US

A:
For domestic travel within the US, you can go to our Trip insurance page. Trip plans:/travel-insurance/
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Q:I want to travel to new Zealand from Ghana I am a Ghanaian citizen I need a medical travel insurance How do I go about it

A:
To start. If you can enter your information in this link we can quote you all of our available plans, Some plans can be purchased from our website while others require you to call. Travel insurance plans: /travel-health-insurance/
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Q:What is the insurance to get for my mother for whom we have filed for a green card and she is staying in the US pending Greencard approval in a lawfully present status

A:
We advise you go to our New immigrant seccion where we provide plans to those who are in the process of changing their status. Plans: /new-immigrant-insurance/
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Q:What is your premium increase type for Medigap and how long have you offered it?

A:
We do not offer medigap insurance.
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Q:Where I could file reimbursement for my pharmacy purchase?

A:
You can log into your MyAccount and click on claim forms to file a claim for reimbursement. MyAccount: /micuenta/
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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