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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Hello, I am trying to purchase travel insurance but I getting an error. Is there a number to call in for the service?

A:
If you are getting an error you can call our mainline. Our number is 866-467-8289
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Q:We are group of 20 ppl travelling in USA and looking for Travel insurance which covers Vacation rental as well. Is there any product I can look at

A:
We have a seccion for large groups, If you can enter your information in this link we can quote you all of our available plans. Plans: /group-travel-medical-insurance/
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Q:Im a 84 year old Canadian citizen living in the Uk. Im travelling from the Uk to Italy, Croatia and Montenegro one week aug 15 to 22, I want trip cancellation interruption and sudden onset of existing medical conditions .What can you offer me

A:
Unfortunately, trip cancellation plans are only available for U.S. Citizens and residents. However we do offer travel medical plans that include benefits for trip interruption and trip delay like Safe Travels International. If you have additional questions or need further help exploring the options, you may contact our office at +1 (866) INSUBUY 467-8289.
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Q:If my flight is canceled and there are no other available flights to get me to cruise port in time will it cover my cruise cost for missing the cruise.

A:
Trip cancellation plans cover the non refundable cost of a trip that you insure, to be covered for the amount the cancel reason would have to meet one of the cancellation reasons included in the plan you choose. This situation may fall under the missed connection benefit that is offered on plans like the Travel LX. Depending on when you first made the trip deposit for your trip some plans may have a cancel for any reason option that you may select for an additional premium. If you need further assistance please reach out to an agent at +1-(866) INSUBUY 467-8289
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Q:My parents are visiting the US. Theyre older 82 and 85 respectively. They have preexisting conditions and I would like coverage for those best insurance to cover them while theyre here for about 2 12 months in the US.

A:
Thank you for contacting Insubuy. Visitors Insurance plans are primarily designed to provide coverage for new illnesses, injuries or accidents that occur after the start date of the policy. There are some plans like the Safe Travels USA Comprehensive plan that provide some coverage for the acute onset of pre-existing conditions. You may view and purchase a plan online, or by contacting our office at +1 (866) INSUBUY 467-8289.
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Q:81123091151591915Atlas America

A:
Hello, Travel medical insurances are based on the U.S. eastern time. Thank you, Gary Fong customer service agent.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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