Ask Our Specialists

You can find the claim forms in your MyAccount Depending on the plan there is a form you can fill out and submit or an online submission option.

The cancel for any reason rider allows you to cancel your insurance for any reason. you must cancel before the last 48 hours of departure so last minute claims are not allowed.

Claim forms are located in your MyAccount. To see what is eligible for reimbursement you can call the phone number on the back of your ID card.

The plans that offer coverage for pre-existing conditions only provide enough to stabilize the condition. any further treatment is to be done in their home country.

Precertification is done only before receiving medical treatment.

We currently have one plan that covers Pre-existing conditions. It is called Visitors protect. This plan can cover for unexpected incidents that occur while you are traveling. Plan: /visitors-protect-insurance/ If the plan is not to your liking we also have plans with an acute onset of a pre-existing condition. An "Acute Onset of a Pre-Existing Condition" is a sudden and unexpected outbreak or recurrence of a Pre-Existing Condition(s) which occurs spontaneously and without advance warning either in the form of Physician recommendations or symptoms, is of short duration, is rapidly progressive, and requires immediate care. The Acute Onset of a Pre-Existing Condition must occur after the effective date of the policy. Treatment must be obtained within 24 hours of the sudden and unexpected outbreak or recurrence. A Pre-Existing Condition that is a chronic or congenital condition or that gradually becomes worse over time will not be considered Acute Onset. This benefit does not include coverage for known, scheduled, required, or expected medical care, drugs or Treatments existent or necessary prior to the Effective Date of coverage. Quote plans: /get-travel-insurance-quotes/?presection=visitorUSA