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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Are there age limits

A:
Plans have age limits for certain coverages. While we have plans for ages up to 110 years, they may have limits in how much they are willing to cover for people with advanced ages.
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Q:Please contact me for a travel medical insurance

A:
You can call us at any time. Our number is 866-467-8289. You can also request a callback in the Contact seccion of our website.
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Q:Is repatriation mentioned on insurance policy for each person or is it a total for all the members on the insurance?

A:
The repatriation coverage is per preson on all of the plans.
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Q:I need medical insurance in the USA. I am on H-2A visa as well as my wife. I see that we qualofy for the affordable care act?

A:
We do not carry affordable care act plans. The plans we offer are similar to short-term health insurance. These plans are primarily designed to cover someone for new illnesses, injuries, or accidents that did not exist in the person's body before the start date, They will not cover general treatment for pre-existing conditions preventive care, or routine maintenance.
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Q:Hello, I am resident of Slovakia and I do have Slovakian passport. I would like to travel to Pakistan for 3 weeks in October. I would like to ask if your company have such or similar insurance policy EXCLUSIONS The Department of Foreign Affairs of the country of residence of the Insured person issues a warning of do not travel to a specific region or country and that warning was issued before or the first time after he booked the trip as well as after contracting this insurance.Thank you for the answer!

A:
Unfortunately the plans we have do have the same travel warning exclusion in their contracs.
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Q:Please advise on how to submit a claim for medication reimbursement. Thanks!

A:
You can find the claim forms in your MyAccount Depending on the plan there is a form you can fill out and submit or an online submission option.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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